Honeymoon couple unable to entry their cash on-line as Barclays suffers main IT glitch

A newlywed couple say they’ve been locked out of their financial institution accounts whereas on their honeymoon as Barclays suffered a serious IT glitch.

Folks have been unable to entry cash in a single day after the difficulty struck on what was payday for a lot of British employees.

Lots of of consumers reportedly declare they’re experiencing interrupted providers and lacking funds, with some alleging they’ve had no entry to their money for almost 24 hours.

David Marsh and his spouse, from Cumbria, instructed Sky Information they have been experiencing issues accessing their cash whereas on vacation in Australia to rejoice their marriage.

“My message to Barclays is: I have been a present account holder with Barclays since 1986. The day I return to the UK, I will probably be shifting my present account to a different supplier and leaving them.”

What has Barclays mentioned?

Barclays has apologised to clients, saying the corporate is going through ongoing technical points.

It warned that some individuals may even see an outdated stability, and funds made or obtained might not present.

“We’ll be sure that no buyer is ignored of pocket,” the financial institution mentioned in an announcement on Saturday.

Mum ‘unable to purchase milk’

A mom claimed she was unable to purchase milk for her child because of the IT glitch.

“My four-month-old is out of milk powder and screaming for a feed and I nonetheless have not been paid,” she mentioned.

She added: “I have been in tears for hours.”

‘Cash by no means arrived in my account’

Karen Bannister, 52, from Wakefield, West Yorkshire, instructed Sky Information: “I had transferred all my cash into Barclays to cowl paying for gasoline, electrical, lease, petrol, meals and so forth. The cash by no means arrived in my Barclays account.

“My card acquired declined on the grocery store which was fully embarrassing and by 9pm I used to be with out heating as a result of my gasoline had run out.”

“Yesterday was terrible. Barclays have to pay compensation to these affected. Folks have been with out wage and a few could not pay their tax earlier than the deadline.

“Following this, I am leaving Barclays – and I have been a buyer for 40 years.”

Learn extra from Sky Information:
‘I purchased my dream house for £35,000’
Ought to we be apprehensive about our consuming water?

Pissed off clients have additionally been reaching out to Barclays assist through social media.

“Attributable to you Barclays I am left with out cash had a meals store due for supply this morning which now will get cancelled, depart my 4 youngsters with no meals it is a joke as (it’s) my cash,” one X consumer claimed.

One other added: “How can I eat and maintain heat if I am unable to get to my funds?”

A 3rd individual claimed: “Nicely I’ve simply needed to put all my purchasing again in Tesco by no means been so embarrassed in my life .. as cannot entry my very own cash.”

The Down Detector tracker has proven greater than 1,600 stories of outages for Barclays banking providers since Friday.

In its assertion on Saturday, Barclays mentioned: “We’re extremely sorry for the continuing technical points which are impacting our clients’ accounts.

“Some may even see an outdated stability, and funds made or obtained might not present.

“We’re working arduous to repair this problem, and clients shouldn’t attempt to make the cost once more.”