Honeymoon couple unable to entry their cash on-line as Barclays suffers main IT glitch

A newlywed couple say they’ve been locked out of their financial institution accounts whereas on their honeymoon as Barclays suffered a serious IT glitch.

Individuals have been unable to entry cash in a single day after the difficulty struck on what was payday for a lot of British staff.

Lots of of shoppers reportedly declare they’re experiencing interrupted providers and lacking funds, with some alleging they’ve had no entry to their money for almost 24 hours.

David Marsh and his spouse, from Cumbria, instructed Sky Information they have been experiencing issues accessing their cash whereas on vacation in Australia to have fun their marriage.

“My message to Barclays is: I have been a present account holder with Barclays since 1986. The day I return to the UK, I can be transferring my present account to a different supplier and leaving them.”

What has Barclays stated?

Barclays has apologised to clients, saying the corporate is going through ongoing technical points.

It warned that some individuals might even see an outdated stability, and funds made or obtained could not present.

“We’ll make sure that no buyer is not noted of pocket,” the financial institution stated in a press release on Saturday.

Mum ‘unable to purchase milk’

A mom claimed she was unable to purchase milk for her child as a result of IT glitch.

“My four-month-old is out of milk powder and screaming for a feed and I nonetheless have not been paid,” she stated.

She added: “I have been in tears for hours.”

‘Cash by no means arrived in my account’

Karen Bannister, 52, from Wakefield, West Yorkshire, instructed Sky Information: “I had transferred all my cash into Barclays to cowl paying for fuel, electrical, hire, petrol, meals and so on. The cash by no means arrived in my Barclays account.

She added: “My card received declined on the grocery store which was utterly embarrassing and by 9pm I used to be with out heating as a result of my fuel had run out.”

“Yesterday was terrible. Barclays have to pay compensation to these affected. Individuals have been with out wage and a few could not pay their tax earlier than the deadline.

“Following this, I am leaving Barclays – and I have been a buyer for 40 years.”

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Pissed off clients have additionally been reaching out to Barclays help by way of social media.

“As a result of you Barclays I am left with out cash had a meals store due for supply this morning which now will get cancelled, depart my 4 children with no meals it is a joke as (it’s) my cash,” one X person claimed.

One other added: “How can I eat and hold heat if I can not get to my funds?”

A 3rd particular person claimed: “Nicely I’ve simply needed to put all my purchasing again in Tesco by no means been so embarrassed in my life .. as cannot entry my very own cash.”

The Down Detector tracker has proven greater than 1,600 reviews of outages for Barclays banking providers since Friday.

In its assertion on Saturday, Barclays stated: “We’re extremely sorry for the continued technical points which might be impacting our clients’ accounts.

“Some might even see an outdated stability, and funds made or obtained could not present.

“We’re working onerous to repair this problem, and clients shouldn’t attempt to make the fee once more.”