Categories: Economy

Barclays says IT glitch that locked individuals out of their accounts has been resolved


Barclays says an IT glitch that left some clients locked out of their accounts has been resolved after the disruption entered a 3rd day.

The financial institution stated the “technical situation”, which first emerged on Friday, has been mounted and delayed funds processed.

In a press release on Sunday, Barclays stated: “We’re engaged on bringing balances updated for a few of our clients and addressing any excellent points.

“We’re very sorry for any disruption and can be certain that no impacted buyer is unnoticed of pocket.”

The disruption began on Friday – on what was payday for a lot of British staff and the deadline for self-assessment tax returns.

Barclays apologised to individuals who had been affected and promised nobody can be unnoticed of pocket.

Nevertheless, the corporate’s dealing with of complaints provoked an indignant response on-line.

Clients have posted on X that they have been unable to purchase searching for themselves and their younger youngsters or pay their payments.

On social media web site X, in response to 1 person who stated her family “has no entry to cash”, the Barclays UK Assist account requested: “Are there any associates or household who can provide help?”

When she stated she did not and criticised the reply as “so triggering”, the financial institution’s X account posted hyperlinks to the Trussell Belief, a charity that runs meals banks, and Residents Recommendation, which presents assist for a variety of issues.

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