The M&S web site is down – hours after the retailer revealed it is dealing with a £300m hit to income following final month’s ransomware assault.
A holding web page informed clients that they’re presently unable to browse the positioning, including: “We’re making some updates and will likely be again quickly.”
On-line purchases have been suspended for the reason that incident on 22 April, and it could be a few weeks earlier than providers are partially restored.
Sky Information understands that the upkeep is routine.
It’s extensively believed the retailer fell sufferer to Scattered Spider, a hacking group that has additionally been linked to related assaults concentrating on The Co-op and Harrods.
Final week, M&S additionally admitted private information belonging to a few of its clients has been stolen – however the firm pressured this did not embody “usable cost or card particulars”.
Passwords have been additionally not affected, however there are studies that contact particulars akin to names, addresses and telephone numbers was taken.
The corporate’s valuation has plunged by greater than £1bn because the fallout deepens.
“This incident is a bump within the street, and we are going to come out of this in higher form, and proceed our plan to reshape M&S for purchasers, colleagues and shareholders,” Mr Machin informed analysts on Wednesday.
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